Support Your IT Infrastructure with a Single Solution

Similar to customers and end-users, your IT infrastructure needs constant support and maintenance if it will remain effective. Unlike your user base, this technology will work ongoing for longer than the standard work hours, and whether you support Windows application servers, Linux web servers or Cisco networking hardware, you want to know that your uptime will be measured in months because your downtime gets measured in dollars.

The experts at ITS, located at 489 E Colorado Blvd, Pasadena, CA 91101, operate their IT business using the proactive approach that maintains ongoing monitoring of your servers. We will seek out errors before they cost you thousands of extra dollars. Whenever looking at server support, you want to know that you have top-notch security.

According to a study in 2012, a Verizon Business RISK team discovered that hackers used remote tools for 88 percent of their data breaches. With the help from a reputable company like Intelligent Technical Solutions (ITS) of Los Angeles, your support team and customers will be protected with firewall and security measures that keep you safe.

When you go to hire an IT company, you want everything integrated into a single solution. This keeps your business focused and coordinated on what it needs to do instead of losing your focus and scattering your efforts. For further information on server support, contact your local Los Angeles IT support team.

SLA Agreement: Why You Should Look at It for Server Support


Before you agree to server support, you should look at the service level agreement (SLA) because that communicates what will be included in your services. The ultimate purpose of an SLA is that it defines the service level between you and your service provider. Looking at the SLA can yield clues about the type of services that you will incur. An SLA will look at the essentials, such as:

  • Costs
  • Roles
  • Conditions
  • Responsibilities

In addition, it will examine the steps taken in the event of a problem to see a better resolution. Along with those things, you also want to check the SLA for how often routine maintenance takes place. Because IT regularly needs upgrading to allow for expansion, you can expect that maintenance will occur on a regular basis. However, this often takes place so that your business continues to comply with the latest industry standards and upgrades. In essence, it keeps your business at its highest levels of efficiency.

Checking out the SLA, you will also discover whether the company provides you with a business recovery continuity plan. You want to choose a provider that will maintain a proactive approach to the risk of losing data. To learn more about SLA agreements, contact a business technology specialist.…

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Technologies That Will Sweep In 2019

After months of intensive study, various technology and computer research consulting firms defined the 2019 trends. They have anticipated what will be the trends that will mark the next year in terms of information technology and technology.


Extended Artificial Intelligence

Although it has already seen the light for a while, artificial intelligence is expected to receive a boost in 2019. The goal will be to design new systems that are capable of learning by themselves, that are adaptable and changeable and that enjoy autonomy. Technology providers will seek to introduce artificial intelligence on a large scale in industries.

The Business

Where could artificial intelligence be useful? In an infinity of fields. Among them the computer, internet speed test, robotics, for business, stock market, ecosystem improvement, etc. What artificial intelligence can achieve has no limits.

Smart Apps

Work Environments

By 2019, many of the apps are expected to work with their intelligence. For this, they create an intermediate layer between the system and the people. They can transform natural or work environments uniquely.

Bank Account

Also, they allow you to do activities simultaneously without jumping from one app to another. For example, it will be probable to see the result of the lottery while reviewing your balance in the bank account

Human Activity

Of course, these technologies will be implemented not to replace people. Instead, the intention will always be to optimize human activity.

Autonomous Artifacts

Again we touch artificial intelligence, this time we talk about industrial systems, drones, autonomous vehicles. These will be permanently connected to the Internet, to allow them to interact in real time, obtaining information available on the network.

Autonomous Automobiles

In the case of Autonomous Automobiles, this technology will affect, among other things, vehicle taxes. However, those who will own this technology in 2019 will mainly be the companies that will be able to afford the costs and fees.

Autonomous Artifacts

This technology is already being used in areas such as mining and agriculture. However, for this 2019, what is presaged is the expansion of this technology to more and more markets. The idea is that autonomous artifacts can interact naturally with people and the environments where they are established.

Immersive Interfaces

In 2019, the way we interact with the world will change forever. The reason is that the technology of augmented reality (AR) and Virtual Reality (VR) will become more common. This is a market that has not yet matured and developed at all. But next year immersive technologies will see a tremendous boost, to exploit their full potential.

The centers of video games and spherical films of 360 degrees will be possible thanks to the joint efforts of virtual reality. It will be interesting to see a movie with a 360 ° immersive experience in a cinema. For this, since it started this year, multitudes of companies worldwide are examining different scenarios were to implement these technologies.

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